Users Face Frustration with Bank of Bhutan's mBOB App: Transaction Challenges Hit Bhutanese Citizens
In today's world, where digital banking has become an integral part of our lives, it is frustrating to encounter problems with online banking platforms. The Bank of Bhutan's mobile banking app, mBOB, has been a popular choice for Bhutanese citizens, but recently, many users have been facing difficulties with logging in and conducting transactions. The mBOB app, known for its convenience and accessibility, has become a go-to option for Bhutanese citizens for their banking needs. However, several issues have surfaced, causing inconvenience and frustration for its users, ranging from problems encountered while paying bills for purchased items to difficulties faced by taxi drivers with fare payments, and even issues with settling bills at restaurants and other establishments. One taxi driver, Tshering, shared his experience of being unable to receive payment from four passengers due to the malfunctioning of the mBOB app. This not only affected his income but also cause...